Refund policy

At Happy Shoppy, we want you to love what you order. If something isn't right, we offer an easy 7-day return policy.

Returns

You have 7 days from the day you receive your order to request a return. To be eligible, the item must be unused, in the same condition you received it, and in its original packaging.

How to start a return

Message us on WhatsApp at +961 81 448 413 or email happyyshoppy@gmail.com with your order details and the reason for the return, and our team will guide you through the next steps.

Refunds & exchanges

Once we receive and inspect your item, we'll confirm whether the return is approved. Approved returns can be exchanged for another product or refunded. As most orders are paid by cash on delivery, refunds are arranged directly with you by our team.

Damaged or wrong items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and we will replace it or refund you at no extra cost.

Non-returnable items

For hygiene reasons, personal-care and intimate products cannot be returned once opened, unless they arrive damaged or defective.

Questions? Reach us any time on WhatsApp +961 81 448 413.